WHAT KIND OF CUSTOM WORK DO YOU OFFER?

We have a dedicated custom art page on our website that details out the kind of work we undertake. That being said, we would love to hear what you have in mind. If the custom work you wish to commission from us does not fall under the categories in the services page, please send us an e-mail at liz@catbeeart.com or use our contact page. We would love to hear from you.


DO YOU OFFER A REFUND ON CUSTOM ARTWORK?

Since custom artwork is client-specific, we may not be able to resell the item in our shop or otherwise.  A 50% deposit is required on all custom work and it will only be refunded if we haven’t started on your work yet. It takes a lot of time and effort to create each work of art and we spend many hours perfecting it. We will make sure we take your every need into consideration and work with you along the way. Please read “refunds and exchanges”under our policies page for additional information.


WHEN CAN I EXPECT TO SEE MY FINISHED CUSTOM WORK?

Custom works generally take from about 2 weeks to 1 month to be completed depending upon the complexity and size of the work. Please note that this time frame is when we start on your final artwork and not from the start of the initial sketch. Please read “Additional policies” under our policies page for detailed information. The final proof will be e-mailed to you after which it will be ready for shipping.


THE CUSTOM WORK I REQUIRE IS NOT LISTED IN THE SERVICES PAGE. WHAT SHOULD I DO?

We love to take up challenges and would love to hear what you have in mind. Please send us an e-mail at liz@catbeeart.com and we’ll take it up from there.